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Chromecast causing TV to flash and pop

Rahoo
Community Member

My TV is a Samsung and my Chromecast is causing it to flash a white frame for a portion of a second which is accompanied by a loud pop or distortion sound. Doea anyone have any idea why?

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi Rahoo,

 

Thanks for reaching out, and sorry to hear about that. Let's sort this out.

 

A few questions — what type of Chromecast device do you have? When did this start? If you could also provide a rundown of all the steps that you've already tried, I would appreciate it. 

 

I'll look forward to your response.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Just checking back in — how's it going with your Chromecast? Still need our help?

 

Thanks,

Jennifer

 

 

JenniferV
Community Specialist
Community Specialist

Hi Rahoo,

 

I just wanted to see if you still need help. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Rahoo,

 

I haven't heard from you in a while so I'll be locking this thread. Feel free to start a new thread should you have more questions and concerns in the future. We're here to help.

 

Thanks,

Jennifer