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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26608 Views
  • 0 replies
  • 12 kudos

Youtube videos freezing on Chromecast with Google TV

Videos on Youtube sometimes freeze up while using Chromecast with Google TV (4K). This is a recent problem. Tried restarting Chromecast and clearing the cache on the Youtube app. Also tried deleting Youtube and reinstalling. All firmware is up to dat...

Paulh9788 by • Community Member
  • 1059 Views
  • 5 replies
  • 0 kudos

Chromecast 4k connect to Amazon Echo Studio

Hello,I plan to buy a Chromecast 4k buy I need to know if I can connect the Chromecast in Amazon Echo Studio.I don't know if I can connect with TOSLINK cable, obviously connect to TV. Regards..

EmmanuelE by • Community Member
  • 1880 Views
  • 3 replies
  • 0 kudos

How do I clean the remote

My remote has seen a lot of use over the years and the buttons stick and sometimes are delayed in action. Does anyone have a guide to cleaning the remote to making it feel like it's new again?

homeuser4 by • Community Member
  • 1490 Views
  • 3 replies
  • 0 kudos

Chromecast audio issues

For a long time now, every time i cast a video onto Chromecast either through the built in smart tv app or a physical Chromecast device, the audio is abhorrent. Every now and then the audio has an absolute meltdown and starts skipping and completely ...

Chromecast with google tv not waking up screen

Last January (2023, about a year now) after update of chromecast our device stopped waking up itself corectly. We have an "offline" LG screen. It always used to wake-up with the chromecast and then it stopped. It's for sure not screen update as I say...

brongracz by • Community Member
  • 1332 Views
  • 10 replies
  • 0 kudos

Won’t connect to wifi after hotspotting

Hello. My wifi was disconnected yesterday as the Ethernet cable snapped. I logged into Chromecast with hotspot, worked fine. Now my WiFi is up again, the chromecast wont connect anymore via WiFi. I heard that hotspotting can cause set up issue in the...

Joy89 by • Community Member
  • 370 Views
  • 1 replies
  • 0 kudos

Speaker group does not work with Chromecast

I have a Chromecast attached to a dumb TV. I have two Google nest Audio speakers. I would like to use them for stereo playback. This appears to work just fine with the YouTube Music app when I cast from my phone. There doesn't appear to be the same f...

Not receiving DD 5.1 on YouTube TV

First of all, ignore the labels, I had to put something in the dropdowns.I have a ccwgtv 4k and until December I never had any problem getting Dolby 5.1 on YTubeTv. Now every NFL broadcast, or any channel that has DD5.1 comes in as LPCM 2.0. I haven'...

AZ3000 by • Community Member
  • 433 Views
  • 0 replies
  • 1 kudos
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