Chrome cast not working - blank screen on monitor

[Bhargavkglr]

Post installation of new google chrome cast it was working well but after a week I receive a signal that no internet connection 

1. I switch off and reconnect - same error 

2.. try to connect manually- not connected 

3. Restart chromecast and deleted the registered device in my google home phone application - no use 

4. After again plug in and reset - it showing connecting Bluetooth and after some time blank screen -

literally I spend more than 8 hrs to solve this issue - watch all YouTube videos and go through all google blogs - no use 

can any one support pls 

I connected my chrome cast to monitor 

[tajennifer]

Hi Bhargavkglr,

Thanks for posting. I'm sorry to hear that your are experiencing this situation with your Chromecast that is not working properly and is just showing a blank screen. But don't worry, we can help. If you've tried all the troubleshooting steps that you mention and the Chromecast is still showing the blank screen, we're here to help! Feel free to call us to connect with one of our specialists for further assistance.

Regards, 
Jenny