Can't pair Android TV with Google Home

[Skylar]

Hi! I just got my new Sony Bravia TV today, but I cannot seem to set up this device in my Google Home app. The TV has Chromecast Built-in, which I updated now to version 1.52.253741. When I try to set up a new device in my Google Home app however, nothing shows up. Does someone know why this is the case?

Thank you!

[Jeran]

Hey there Skylar,

I apologize about the late response, thank you for being patient! Were you able to fix that Google Home issue? If not, I'd be happy to help out, let me just ask you some questions:

• Are you able to see the built-in Chromecast in Google Home?
• Are you using a dual-band router?
• Are you able to see the Chromecast with another device, such as a tablet or computer?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

[Skylar]

Hi! I'm so sorry for the silence! I tried answering before but it wouldn't send sadly. Thankfully, I somehow got it to work, and now the tv works perfectly!

I want to thank you for taking time out of your day to respond to me, and I'm sorry again for not being able to answer!

Best wishes,

Skylar

[Jeran]

All good! I'm glad to hear that you got your devices working! If you run into any more issues in the future, feel free to create a new thread, we're always happy to help out!

Have a good one,

Jeran