Can't use Google Photos in Ambient Mode

[steph-24]

Hey there. I recently was having issues with my chromecast ultra connecting to the internet. I unplugged and reset the chromecast and it works, but now I don't have the option to connect google photos to ambient mode on my chromecast. Does anyone know how to fix this? I have a whole album dedicated to my chromecast. Thanks!

[JenniferV]

Hey steph-24,

Thanks for reaching out. Please reinstall the Google Home app and reboot your mobile phone. You can also check this support website article to see more information about the Ambient Mode feature for Chromecast devices.

Best,

Jennifer

[JenniferV]

Hello there,

How's it going? Did you manage to get your device working?

Thanks,

Jennifer

[steph-24]

Yes I did, thank you!

[JenniferV]

Hi steph-24,

Great, that's good to hear! Feel free to let me know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.

Best,

Jennifer