Cannot change input using Chromecast remote

[mickeyhaleem]

On my Hisense U7G (Malaysia), i can only go to the input menu, but cannot select anything on the input menu. Need a solution for this. 

[Cathal_S]

Hi there,

When using a device outside of a country where it is officially sold can result in not all features and services being available.

While Google have added lots of popular TV brands to the list that can be controlled by the Chromecast with Google TV remote unfortunately not every device is available.

Device availability:

https://support.google.com/store/answer/2462844 

[Jeran]

Thank you for helping out on this thread, Cathal!

Hey there mickeyhaleem,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jeran]

Hey there mickeyhaleem,

Do you have any more questions that we can address? 

Thank you,
Jeran

[JenniferV]

Hello there,

Thanks for the help, Cathal_S and Jeran!

mickeyhaleem, we haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Best,

Jennifer