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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25792 Views
  • 0 replies
  • 11 kudos

Resolved! CCwGTV bluetooth not working (couldn't pair on all devices)

Hi,Today I got myself 2 Google nest audio speakers to go use in stereo mode with my CCwGTV. I setup the devices in stereo mode and found I need to connect them through bluetooth. At first I had really problems connecting it, but after trying over and...

ErikWe by Community Member
  • 3880 Views
  • 13 replies
  • 0 kudos

Chromecast problems

I have my chromecast connected I also downloaded the google home app when I do search devices to add my chromecast it doesn’t show the chromecast is being recognized. On my tv screen it’s ready for setup

Cmoore by Community Member
  • 888 Views
  • 4 replies
  • 0 kudos

6100 code

When ad starts, the screen goes blank then several seconds later an error code 6100 is displyed. This does not occur when watching movies because there are no ads.

Roam by Community Member
  • 3491 Views
  • 8 replies
  • 0 kudos

my cromecast does not connect to my tv and mobile

hi dear my cromecast does not connect to my tv and mobile means if i want to see movie i choose one and say do cast it to tv it just not come to my mobile the name i gave to it to cast it pleasee help

Ambient mode

HelloI have switched to new Chromcast Google TV , and ambient mode times out so fast where my previous older chrome cast the ambient mode goes off when you would turn off the TV. The TV is in waiting room and I have had positive feed back about photo...

Mehrdad by Community Member
  • 1238 Views
  • 4 replies
  • 2 kudos

Can't remove chromecast from Home App

My chromecast was not connecting to wifi, so I factory reset it. I set it up under a new name. It still appears as a device under the old name in my Home app, and I cannot access the settings under that device to delete it, as it only displays "Probl...

Kurt1 by Community Member
  • 1715 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast with Google TV Fast Forward

Are there any plans to include fast forward and pause buttons on the remote? I'm holding off buying this item because of this issue.

amp-qld by Community Member
  • 20032 Views
  • 7 replies
  • 0 kudos

Chromecast will not show google photo albums in ambient mode

The ambient mode in my chromecast will not display my google photo albums to cast a slideshow during ambient mode. It used to work but now I can’t not get an album to show up. I have created new albums in google photo app and they don’t show up. Than...

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