cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chrome cast stuck on region

Queenalby
Community Member

I needed to change my Wi-Fi and had to reset my device sand now I can’t pass the region part of set up

5 REPLIES 5

swissg
Community Member

me too... any ideas on this anyone?

 

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. Let's sort this out. 
 

What type of Chromecast device do you have? Please unplug your device and plug it into a different HDMI port on your TV. Rebooting your Wi-Fi router might also help.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

How's it going? Did the steps help?

 

Thanks,

Jennifer

Hi Jennifer 

thank you I unplugged the chroma at firm the hdmi, pulled the plug,  reconnect and it’s now working.  

Jeran
Community Specialist
Community Specialist

Hey there Queenalby,

I'm glad to hear Jennifer's steps helped you out! In that case, do you have any more questions that we can address? If not, I'll go ahead and lock this thread in 24 hours.

Thank you,
Jeran