ChromeCast connected Screen issue

[Richson]

My chrome cast was set up successfully, i think, but after I did all the setting up it came up with “Connecting to (wifi name)” and then it finished connecting then cane up with “connected”, now it‘s coming with the “Connecting to (wifi name)” and the ”connected” on a loop but I dint think it’s actually doing anything because it already connected and the remote wont do anything and it been like this for an hour now

[Kimy]

Hi Richson,

Thanks for posting here in the Google Nest Community. A few questions: what Chromecast device are you using? Is this a first-time setup? Also, what steps have you taken so far? Give the steps below a try and let me know how it goes:
 

• Reboot your Chromecast device and Wi-Fi router.
• Ensure that your TV is within 15 feet of the router or access point.
• Remove anything that may be causing interference.
• Reboot your phone, then reinstall the Google Home app.
• If it fails, try a factory reset, then re-setup.

Thanks,

Kimy

[Muddi]

Hi there,

Checking in, did the troubleshooting steps shared help?
 

Cheers,

Muddi

[Muddi]

Hey Richson,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi