Chromecast 4K - audio delay offset

[michalkormanik]

Hey 👋,

I have Chromecast connected via Bluetooth to speakers but there is noticeable sound delay. In apps like Kodi I can correct that but in others there is no way. Did someone found a way to set Bluetooth audio offset and sync it?

Thanks!

[Kimy]

Hi michalkormanik,

Thanks for posting here in the Google Nest Community. You must be using a Chromecast with Google TV (4K), since it’s the only version that can pair via Bluetooth. For Audio and Video out of sync, try a sequential power cycle. You can also do a factory reset and then set it up; just ensure that you add and pair the Bluetooth speaker at the end of the setup process.

Thanks,

Kimy

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[michalkormanik]

Hey guys,

Thanks for answers but recently I didn't have much time to try it. Will do it in upcoming days and let you know.

Thanks

[Juni]

Hello there,

Got it. We will keep this open and wait for your update.

Cheers,

Juni

[michalkormanik]

Hey, 

I've tried power cycle, it helped a little but there is still noticeable delay in sound.
Do you have any other recommendation?

Thanks,

Michal

[Kimy]

Hi michalkormanik,

Thanks for the details. How about you try a factory reset and then set it up again from scratch? Let us know how it goes.

Thanks,

Kimy

[Kimy]

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,
Kimy

[michalkormanik]

Hi 👋,

Yes sorry I tried the basic ones already. Have no idea what could work anymore that's why I reached out here. 

Thanks! 

[Kimy]

Hi michalkormanik,

Thanks for the reply. To determine if it’s the Chromecast device, disconnect the Bluetooth speaker and have the audio come directly from the TV’s speakers. To identify if this has something to do with Bluetooth connectivity, can you try it on another Bluetooth speaker or headset? Let us know how it goes.

Thanks,

Kimy

[Kimy]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,
Kimy

[michalkormanik]

Hey 👋,

I've deleted old device and tried to pair it again with no success. Stucked on Pair confirmation screen. Now I tried to pair B&O HX headphones that I use with plenty of other devices and it is the same. 

Any thoughts on this? 

Thank you!

[Kimy]

Hello michalkormanik,

Thanks for the details. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information and let me know once it’s done.

Thanks,

Kimy

[michalkormanik]

Done.

Thank you!

[Alex_S]

Hey there,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. 

Cheers,
Alex