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Chromecast 4k picture is Black and White

coberfrancast
Community Member

All of a sudden my Chromecast 4k is only showing in Black and White. I don't use it often but popped in today to only see a very dull black and white pic.  I have a LG c3 oled and the picture is just fine on the Apple tv, so it is not the tv.  The chromecast worked fund when I got it around Christmas time.  Has anyone else ever seen anything like this??

 

Thanks in advance.

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Do the full test gambit.  Try on a different tv to see if it's the device, try a different HDMI port if it works on a different tv.  Try a factory reset. 

View Recommended Answer in original post

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Do the full test gambit.  Try on a different tv to see if it's the device, try a different HDMI port if it works on a different tv.  Try a factory reset. 

Thanks. I had to reset the TV for some reason.  That HDMI port must have gotten corrupted.  All is fine now.  Thanks for helping!!

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Good stuff!