So, I got a Chromecast two months back in Hong Kong. Now it says it cannot connect to Wifi. I checked, and I am putting in the right password. At this point, I have done everything mentioned on Google's help page regarding this issue. From rebooting the Wi-Fi to rebooting the Chromecast, I would have done everything, but the same issue still persists. I not only did all these steps by myself but also along with Google's customer support on the phone.
Can anyone suggest what can be done to solve this problem?
Also, please note: When I asked customer support for the solution. She said she would contact her senior team and get back to me. She contacted me 1 day later, saying that they could not replace it as they don't serve in Hong Kong and to please go back to the place I purchased from. I went to the place I purchased from, and they said they couldn't do anything as well.
I came back and asked the same customer support again, if not Hong Kong then which location can they serve in. And they have replied to go back to the place I purchased from and not answering the question.
I am like if a product can't even last for two months, why does it exists? On top of it they don't wanna take responsibility for it. I wish I had not bought this!!!
