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Chromecast laggy and pause on playing

Matty85
Community Member

The last update made everything worse and almost unusable. The menu is extremely laggy and slow. Playing videos on Paramount Plus are pausing all the time and I'm not even playing in 4K but on a FHD screen. 

I have a 500/500 fiber internet that's works perfectly on other devices. 

1 REPLY 1

Kimy
Community Specialist
Community Specialist

Hi Matty85,

 

Thanks for posting here in the Google Nest Community. We’re sorry for the trouble, and this is not the experience that we wanted you to have. Are you experiencing this problem with other apps like Netflix, YouTube, Disney+, Prime Video, etc.? This could be isolated to the app itself. I suggest you troubleshoot the app by clearing the cache and data, or you can delete and reinstall it. If it persists, I suggest you do a full clean-up by performing a factory reset and setting it up from scratch to remove any corrupted files or data. Let us know how it goes.

 

Thanks,

Kimy