Chromecast not letting me cash to my TV from my phone

[SagLuv56]

It's not let me  factory reboot it

[Jeran]

Hey there SagLuv56,

These casting issues can be tricky to solve on your own, so I'd be happy to help you out. First of all, what model of Chromecast do you have? Also, you mentioned you aren't able to factory reset the Chromecast; what color is the LED light on the Chromecast? Depending on the model of the Chromecast, the LED light could mean a few different things.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[Muddi]

Hi SagLuv56,

How's it going with your Chromecast device? Let us know if you still need help and the Community will be happy to lend a hand.

Cheers,
Muddi

[Muddi]

Hey SagLuv56,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi