Chromecast remote gets hot, doesn't work

[jacekswierczek]

The remote controller is hot.

[moralesvicente]

Hello @jacekswierczek, 

Thanks for reaching out to the Google Nest Community Forum. I’m sorry to hear your Chromecast Voice Remote is getting hot and not working. Don’t worry; your safety is our priority, and it's a pleasure to assist you.

To expedite the assistance, the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Best regards,

Daniel

[jacekswierczek]

[moralesvicente]

Hey jacekswierczek, 

Thanks for keeping me updated. It seems you are experiencing troubles trying to fill out the form, so could you please try to use a different browser or directly use a computer to complete the information requested?

Let me know how it goes. 

Cheers, 

Daniel

[jacekswierczek]

The same message on Chrome

[jacekswierczek]

And Firefox

[moralesvicente]

Hi @jacekswierczek, 

Thanks for getting back to me. I'm sorry to hear about the issues you're experiencing trying to complete the information requested. To receive further assistance, please click on the following link: Contact Us.

Please let me know the outcome.

Regards,

Daniel