Chromecast remote - replace battery problem

[rwschaedel]

I am unable to slide open the bottom half of the remote no matter how hard I depress the indented spot with my thumb?

[JillG · Accepted solution]

Hi @rwschaedel,

See if this video helps. You do need to slide it kinda hard. Sounds like you are doing it correctly so just a bit more force should open the back up.

[JenniferV]

Hi folks,

Thanks for the help here, JillG.

rwschaedel, hope that helps. Feel free to let us know if you still need help.

Thanks,

Jennifer

[JenniferV]

Hello rwschaedel,

It's us again. We want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

Jennifer

[JenniferV]

Hey there,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer