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Chromecast tv constantly disconnects from wifi

Kipinitreal
Community Member

This has all the makings of a great product, wrapped up in a nice looking package with a simple (if cheap feeling) remote, what's not to like?

Maybe the fact, that it almost never works!

I bought this to replace a 2nd gen chromecast which was very good, same wifi, same location, the only difference was the new hardware from Google, which disconnects from the wifi about every 20 minutes and needs you to go through settings to reconnect, untill after not bothering to use it for a couple of months, it won't connect at all. Too late to return it, despite reaching out to Google in the first fortnight to address the issues. 

 

1 REPLY 1

Jeran
Community Specialist
Community Specialist

Hey there Kipinitreal,

Thank you for visiting the Chromecast Community! Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if you're still having issues, please give these steps a try.

If the issue persists, feel free to create a new thread, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,
Jeran