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Chromecast unpaired, pulsing white light, won't repair

Wyoung
Community Member

I've had my google TV for quite awhile.  I turned on my tv today and my remote was super laggy then stopped altogether.  I put in new batteries in case that was the problem.  Still did not work.  Pulsing white light on remote.  I unplugged and plugged back in Chromecast, still did not work.  I used my phone to go I to settings and unpair and repair, but there was no remote paired to forge.  I went to pair a device and a remote was listed on the window to pair with but it failed each attempt.

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi Wyoung,
 

That certainly hasn't been easy for you. Let’s further look into it. Try to factory reset your Chromecast Voice Remote and then set up. Please let me know if that helps.


Regards,
Alex