Chromecast vs YouTubeTV

[rawier1709]

Brand new Chromecast 4K (with Google TV).  Downloaded the YouTube TV app to it with no issues, but when I attempt to sign in with my account, I am unsuccessful.   When I click the "Member Sign In" button, it bounces back to the same screen.  Any advice out there?

[Kimy]

Hi rawier1709,

Thanks for posting here in the Google Nest Community. Did it give you any messages? Please ensure that you’re logging in with the right credentials. It could be the app itself, so try to troubleshoot the app. Clear the cache and/or reinstall the app if needed. You can attempt a factory reset for a full clean-up, then set it up from scratch. If it persists, it could be network- or server-related. Disconnect it from your Wi-Fi and connect it to your phone’s mobile hotspot. Let us know how it goes.

Thanks,

Kimy

[rawier1709 · Accepted solution]

It never actually got to the point where it asked for credentials.  Just jumped back to the Create account/member login selection.  Fortunately, with no intervention on my part, the problem miraculously went away when I tried it a few days later.  It must be afraid of you 😉

[Kimy]

Hello rawier1709,

I’m thinking you must’ve shown your muscles. It's about time it realizes who’s the boss. Thanks for the update, and I’m glad that this has been sorted out. Let us know if you have other questions or concerns.

Cheers,

Kimy