Chromecast with Google TV Died

[randomguywvu]

The device has worked for a few weeks and this morning I went to turn on the TV and there was no signal. I restarted the Chromecast (unplug for 1m and replug), I tried different HDMI ports, I tried a different TV, and nothing worked. The light on the Chromecast is solid white (after being orange briefly after it is plugged in) but nothing coming over HDMI. Is it better to just return to Google Store or is there an RMA process?

[kiltguy2112 · Accepted solution]

Have you tried a factory reset?

https://support.google.com/chromecast/answer/6254654?hl=en&co=GENIE.Platform%3DAndroid#zippy=%2Cchro...

[randomguywvu]

That did it, not sure what caused it to just black out. 

[Jeran]

Thank you for helping out on this thread, kiltguy2112!

Hey there randomguywvu,

I'm just checking up on this thread, I'm glad to hear a factory reset helped! In that case, do you have any more questions or need any additional help? 

Best regards,
Jeran

[randomguywvu]

Nope, all is well. Thank you so much

[Jeran]

Hiya randomguywvu,

No problem at all! In that case, I'll go ahead and lock this thread. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran