Control de Chromecast no funciona

[Kennyvaras94]

Acabo de terminar d configurar mi Chromecast y las teclas de control de TV están ok dejé apagada la TV y al encender nuevamente ya no funcionaba la tecla de volumen, apagado y entrada, ya intenté reiniciando, volviendo a estado de fábrica pero sigue sin funcionar. 

[seanwattson]

Los electronicos estan muy intelegentes ahorita. Yo conozco como 12 maneras en que eso puede pasar. Cuando no mires, acabalo...lo siento que eso paso a usted.

[Derickf]

Hey there! 

Thank you for reaching out to the community. I'm sorry to hear that you are having issues with your Chromecast remote control. Before we get started, I have some questions:  

1. Is the Chromecast receiving power from the TV's USB port, or is it plugged into a power outlet? 
   
2. Have you tried unpairing the Chromecast voice remote and pairing it again?

In the meantime, you can take a look at the following article: Troubleshoot the Chromecast or Google TV Voice Remote, Set up volume, power and input control on your Chromecast or Google TV Streamer Voice Remote.

I'll be looking for your reply,

Best regards,

Derick.