Falla Watch Onn

[Poch]

Tengo varios dispositivos watch Onn de Google TV en Colombia ya iniciados un año, un par de días no me funcionan los prendí y no pasan del logo de Google restauré a datos de fábrica uno de ellos y no pasan ni quiera del logo de Onn necesito ayuda !!

[kcruzgonzalez]

Hello @Poch,

Thank you for posting in the community. I understand your Onn Google TV devices are not functioning, getting stuck on the Google or Onn logo even after a factory reset. I know this can be very frustrating.

Since Onn Google TV devices are not manufactured by Google, our ability to directly troubleshoot their specific hardware or firmware is limited. While Google provides the Google TV operating system, the physical device and its specific boot-up functions are managed by the device's manufacturer.

For the most accurate and effective assistance with these devices, we strongly recommend contacting the retailer where you purchased them. They will have the specific knowledge and tools to help you with issues preventing the device from starting correctly.

I hope you're able to resolve the issue with your devices soon.

Regards,

Kevin

[Agulink18]

Osea como quien dice, se lavan las manos y le echan la culpa al fabricante del hardware cuando en realidad lo dañó fué el software, que negligentes y vaya respuesta tan inutil, no brinda nada de ayuda

In other words, they wash their hands and blame the hardware manufacturer when in reality it was the software that damaged it. How negligent and what a useless response, it offers no help at all.