GARAGE door smart opener issues

[pawh99]

My Google Home Assistant will not take my PIN anymore to open my garage door opener with a Meross smart opener. Says I've made to many failed attempts and I need to go to my devices app. How do I get it to take a PIN again? Thanks, Paul White

[Azarco]

Hello pawh99,

We're sorry for the inconvenience. 

Could you try relinking your Meross account from the Google Home app? Once done, give it another try. Rebooting your devices might help too. If the issue persists, we suggest contacting Meross support for further assistance.

Regards,

Alex

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni · Accepted solution]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni