cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Chromecast 4K Volume distance

GeorgetteS
Community Member

‎09-27-2024 11:28 AM

I've been using a 4K with Google TV for years. No changes in TV or anything. Suddenly the volume buttons don't work anymore when pushed from the distance of the couch (3m). All the others buttons still work fine. I need to stand up and be within 1 meter from the TV in order for the volume buttons to work. Tried everything I could think of. Changed batteries, back to factory settings, reconnected the remote. TV works fine, just the distance for the volume buttons. Can somebody help me? Thank you. 

0 Kudos
Reply
2 REPLIES 2

GeorgetteS
Community Member

‎09-27-2024 11:32 AM

Never mind... I realized the mute button didn't work either, so all the buttons that communicate directly with the TV. Then I saw the infra red receiver was flipped back into the TV..  

0 Kudos
Reply

Ashepherdson
Platinum Product Expert
Platinum Product Expert
In response to GeorgetteS

‎09-28-2024 04:14 AM

Was gonna say check your ir receiver on the tv.. or the battery level of the remote.

0 Kudos
Reply