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Google TV remote infrared isn’t working

yugreddy
Community Member

Google TV remote infrared is not on. I tried with new batteries with no luck. Any troubleshooting help? I bought them around 2020 November time frame 

4 REPLIES 4

djtetei
Bronze
Bronze

Unpair the remote, add it again and re-pair it. Lastly, add a video or audio device and reconfigure the remote buttons.

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help, djtetei!

 

@yugreddy, how's it going with your Chromecast with Google TV Voice Remote? Still need our help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi yugreddy,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi yugreddy,

 

Since we have not received any more replies for quite some time, I will lock this thread now.

 

Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

 

Thanks,

Jennifer