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HELP!! Warranty form Broken

jschechter
Community Member

Help Please!  I am told I need a replacement device, but the warranty form as been broken and no way to get through to someone who can issue a new device.  Any suggestions?

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi jschechter,

 

Thank you for posting. I'm sorry that you can't complete your replacement.

 

For better assistance, please follow the below steps to contact our support team:

 

  1. Go to Contact Us (Google Nest Help).
  2. Select an appropriate product or category, type a brief description of the issue, and then click Next.
  3. Click Other, then click Next.
  4. In the Resources section, click Next Step.
  5. Choose to get a phone call, call, or chat with the team, depending on availability in your country.

I hope this helps.

 

Regards,

Byron