Low power message chromecast not working at all

[Beckyballerina]

Hi my chromecast has suddenly showing a screen  saying g.co/cast/power

i followed and checked everything this page directed me to and nothing has made any difference. It was working fine yesterday. Any ideas?

[JillG]

Hi @Beckyballerina 

Try this troubleshooting list to see why you're seeing that error.

*Check that your Chromecast with Google TV is plugged into the power adapter that came with it. If it’s plugged into your TV’s USB port or a different adapter, it might not be getting enough power.
*Check that the power adapter is plugged into a reliable wall outlet.
*Check that the cable also came with Chromecast. If you use a different cable, it might not be supported.
*Check that the cable is completely plugged into both the adapter and the Chromecast.
*Reconnect the cable into both the adapter and the Chromecast:
*Unplug the cable from the Chromecast and the adapter And then wait 5 seconds.
*Plug the cable into the adapter first And then plug it into the Chromecast.
*Check that no USB Type-C hubs or switches are between the Chromecast and power adapter. They can affect the power capability or power delivery compatibility

[Beckyballerina]

I tried all that first before messaging 

[Jeran]

Hey there Beckyballerina,

No problem at all, we can look at a couple of more things. Just to confirm, what model of Chromecast do you have? Regardless, try testing the Chromecast using different HDMI ports as well as different outlets if possible.

Also, thank you so much for your help on this, Jill!

Thank you,
Jeran

[Jeran]

Hey there Beckyballerina,

Do you have any more questions that we can address? 

Thank you,
Jeran

[Jeran]

Hey Beckyballerina,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran