NBC App on Google TV

[Smemphis]

I am unable to use the NBC or ABC app with my Chromecast/Google tv. I can download the app but I then get a message saying that my TV provider (ATT Uverse) does not include those channels, which is not true.

[Jeran]

Hey there Smemphis,

I'm sorry to hear that your apps are having issues casting to your Chromecast! I can imagine this has been a headache for you, so I'd be happy to help you out. Let me just ask you a few questions to better understand what's happening:

• When did this issue start happening?
• Are you able to cast from other apps, such as YouTube?
• Are you able to cast from another device, such as a computer or tablet?
• What troubleshooting steps have you already tried?

In this scenario, if you are only experiencing issues, with the TV provider, you may need to reach out to them to see if they are aware of any issues.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there Smemphis,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey Smemphis,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran