Nest Thermostat

[Johnny8687]

Fan not Turing off even when you switch to off 

[Jake]

Hey there,

I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Johnny8687]

Hi jake yes I am still having issues 

[Jake]

Hey there,

Does the fan stop running after you remove the device from the backplate? If the system continues running beyond five minutes, after the Nest thermostat has been removed from the backplate, the problem lies in the control system of your furnace/heating system. Please let me know, as I want to ensure you are good to go.

Best regards,

Jake

[Johnny8687]

I removed the controller for 15min and the fan continues run on the A/C. 

[Jake]

Hey there,

If that is the case, I would recommend having an HVAC pro come out and take a closer look. They would be able to isolate the issue, and ensure the system is working properly.

Best regards,

Jake

[Jhonleanmel]

Hi folks,

Thanks for the help, Jake.

Johnny8687, chiming in to check if you still need help. Have you had an HVAC pro check your system? If so, how was it?

Best,

Mel

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, everyone.

Thanks,

Archie

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake