New 4K Chromecast - sound issues

[AJohnsy]

Hi all, I’m new here. I’ve just bought the google chromecast with google tv 4K model. The picture works fine but have issues with sound. I have the Chromecast plugged into the tv and an optical cable running from tv to a Kenwood amp. Sound worked fine yesterday but not today. I’ve switched to another device and the amp works fine. I switched back to the chromecast and it worked for a few minutes and has stopped again. Any advice would be appreciated. 

[Ashepherdson]

Optical audio is finicky sometimes, does your amp have a power saver mode? I know sometimes they can power off if it can't detect a signal, I know my Vizio does this, quote annoying !

[AJohnsy]

Thanks for your reply. It’s a fairly old amp. Interesting is seems to be working now and I’ve done nothing. 

[Juni]

Hi folks,

AJohnsy, thanks for reaching out. I’m glad it’s resolved now. I’ll keep this thread open for one more day. If you need further help, let me know.

Thanks for the help here, Ashepherdson.

Regards,

Juni