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Problème de connexion

Lucile78
Community Member

Ma chrome caste se déconnecte toujours de mon wifi comment faire 

l’appareil est à jour 

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi Lucile78,

 

Thanks for posting. I'm sorry to hear that your Chromecast device is disconnecting from your Wi-Fi. I appreciate the information provided. Don't worry; help is here. I need to ask for some information to provide the best solution:

  • What is the exact model of the Chromecast device that you have? You can check the "Chromecast and Google TV Streamer specifications" article to find out.
  • What is the status of the light on the Chromecast device?
  • Have you tried any steps to solve the situation?

Please keep me posted.

 

Best regards,

Jenny