Remote

[Tam88y]

why will my new remote after syncing not work on my google tv?? Home page comes up but cannot scroll ??? 

[JenniferV]

Hi Tam88y,

Sorry for the late response. Let's check on this further.

A few questions — what's the LED light status in your Voice Remote? Do all the buttons not work? What troubleshooting steps have you done so far?

I'll look forward to your response.

Thanks,

Jennifer

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[JenniferV]

Hi Tam88y,

Just checking in to make sure that you saw our response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks for the help, Jeran.

Thanks,

Jennifer