02-09-2023 09:45 AM
Successfully set up chromcast, but could not shut off the screen with the white remote. Had to turn it off with the original remote. Should I be able to shut it off with the white one?
02-13-2023 11:06 AM
Hi NannyD,
Thanks for reaching out to the Chromecast Community forum! What's the make and model of your TV? Have you set up the buttons on your Chromecast Voice Remote? If you haven't yet, check out this support website article to see the steps on how to set up the volume, power and input control on your Chromecast Voice Remote.
Best,
Jennifer
02-16-2023 11:53 AM
Hello there,
How's it going? Did you manage to get your device working?
Regards,
Jennifer
02-17-2023 02:36 PM
Hi NannyD,
Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Princess