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SHARP GOOGLE TV REMOTE

amarruzaini
Community Member

i cant use my remote with the arrow. another button is function. but the arrow button not work. please. 

1 REPLY 1

GabrielaG
Community Specialist
Community Specialist

Hi @amarruzaini,

 

Thanks for reaching out to the Google Nest community. I understand that you can't use your remote because the arrow button isn't working. Don't worry, we'll definitely work through this together.

  • Could you please answer the following questions?
  • Do you have a Chromecast device? If so, what type of Chromecast do you have?
  • When did the issue start?
  • Have you already performed some troubleshooting steps? If so, can you please list them?

Any additional details you can provide will be helpful.

 

Best regards,

Gabriela