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Set up remote buttons

Johnboy86
Community Member

Hi. I've just had to replace my chromecast as it went funny. I'm setting up this new one now and I can't complete the steps to control my tv. 

I did this on the old chromecast so the tv is not the issue but when I go to settings-remotes&accessories-setup remote buttons and I go to click on add device it just goes round in a buffering circle and then nothing happens.

I could factory reset but I've literally just set it up from factory so I don't see what help that is going to do. I've tried restarting it and also downloading updates for both the chromecast and the remote and still nothing. 

If I can't get it to control the tv then it's not the end of the world but it would be great to get it set up. 

Any suggestions? Thanks 

1 REPLY 1

Bevan93
Community Member

I'm having the same issue. I wanted to see if I could get the Input button working on my Chromecast remote but the options wouldn't allow it so I disconnected the TV and now I can't add it back, so I've lost volume control on the Chromecast remote.

Trying to set up the remote buttons does exactly as you've described:

Setup remote buttons > Add device > TV > [Brief buffering circle] > Back to "Set up remote buttons" menu

Very frustrating!