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Smart tv and separate tv with chrome return to Home Screen at 1002 every night

Greenplantzgrow
Community Member

Smart tv and other separate tv with chrome return to Home Screen at 1002 every night. It occurs regardless of the app we are watching on. I’ve restarted, made sure it is up to date.  Help?!?

1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @Greenplantzgrow,

 

I appreciate your post in the community! I understand you're experiencing an issue where your Smart TV and the TV with Chrome return to the home screen at a specific time every night. Thanks for letting me know you've already tried some troubleshooting steps! Let me help you with this.

To move forward, I'll need some additional information:

  • For the separate TV with Chrome, are you using a Chromecast device? If so, could you please tell me its make and model?
  • Have you checked for any automations enabled in the Google Home app?
  • Are all your devices/apps up to date? 

As soon as you have this information, I'll be ready to provide further assistance!

 

Best regards,

Debora