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Sometimes when turning the "Goggle TV with Chromecast 4k" off, it wont turn off the TV.

Joe29
Community Member

‎02-14-2024 12:40 AM

Anyone have any experience with this issue? any way to fix it?

CEC works otherwise with volume etc. It usually turns the TV off as well, just not always.

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Kimy
Community Specialist
Community Specialist

‎02-18-2024 04:24 PM

Hi Joe29,

 

Thanks for posting here in the Google Nest Community. We’re sorry for the trouble, and this is not the experience that we wanted you to have. Based on your description, it seems that it’s working as intended, and the challenge could be related to the HDMI communication between the TV and the Chromecast device. Try switching to a different HDMI port. You can also reboot both the Chromecast device and the TV to refresh communication. Let us know how it goes.

 

Thanks,

Kimy

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