Stuck on load with multicolor flashing screen

[Clownbutts]

 

Hello.

I turned on my Chromecast 4k today, and just got this flashing screen. It doesn't load past this.

[Kimy]

Hi Clownbutts,

Thanks for posting here in the Google Nest Community. A few questions: what Chromecast device are you using? How long have you been using it? When did it start? Also, what steps have you taken so far? Give the steps below a try and let me know how it goes:

• Reboot your Chromecast device, TV, and Wi-Fi router.
• Switch to a different HDMI port.
• Switch to a different power source or a different power cord.
• If it fails, try a factory reset, then re-setup.

Thanks,

Kimy

[Green_jose1]

I had this once you just need to move it to a new HDMI port

[Alex_S]

Hi everyone,
 

Thanks for sharing a resolution here in the Community, @Green_jose1! 
 

@Clownbutts, have you had the chance to try the suggestion above? If yes, how is it?

Sincerely,
Alex

[Clownbutts]

I had tried resetting, changing the HDMI port, all of that, but it eventually just fixed itself when it decided that it was ready to.

[Alex_S]

Hello Clownbutts,

I’m glad to hear that the issue has been resolved. It looks like I can consider this one complete, so I will lock the thread in 24 hours unless I can help out with anything else. 

Regards,
Alex