02-02-2023 06:06 AM
After making sure that all devices are on the same network, rebooting Chromecast, restarting devices, the Google Home setup takes me all the way through to connecting to my new network, however, it continues to say "something went wrong." My devices are set to recognize Google Home. The "ChromecastUltra2158" appears on the TV. I have switched the network to ChromecastUltra2158 and that did not connect. I have followed steps in Help and in forums related to same issue.
02-08-2023 08:30 AM
Hey there Resetar70,
These kinds of networking issues can be pretty difficult to deal with on your own, so I'd be happy to help you out. First, make sure your Google Home app is up-to-date. Then, see if you are able to set up the Chromecast with a different device, such as another phone or tablet. Finally, Chromecast devices cannot be set up properly using routers or wireless networks that have AP isolation enabled (also known as Client Isolation or Guest Mode), so check your router settings and make sure that is disabled.
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
02-08-2023 03:43 PM
Thank you, but I was able to resolve the issue.
02-08-2023 03:51 PM
Hiya Resetar70,
No problem at all, thank you for letting me know! In that case, I'll go ahead and lock this thread in 24 hours. If you have any more questions in the future, feel free to create a new thread.
Have a good one!
Best regards,
Jeran