Trying to install a new Chromecast GoogleTV 4K - but it cant download update is failing

[Johnenvoldsen]

It can connect to my wifi and also my Home app - and it also say downloading update, but stops with message  - EtuCHdjd (my wifi) cannot reach internet - check your connection try again.

Have also tryed to update with remote and tv, same problem

It can connect to wifi and try to download, but fails.

[Johnenvoldsen]

Have also tryed to factory reset Chromecast - same result

[maedacortez]

Hi Johnenvoldsen,

Thanks for reaching out. I understand you're experiencing a long delay while updating your Chromecast. This can definitely be frustrating, but no worries, I'm here to help! If the update is taking longer than expected: Tap on link update is taking longer than expected and following the steps If the issue persists: Please contact us and one of us specialist will help you by call.

I hope this helps!

Regards,

Manuel

[Johnenvoldsen]

Suddenly today it is working, Chromecast is now updated and installed. Thank You.

Problem resolved.

[Johnenvoldsen]

Problem resolved