Google Nest Community

I guess that would be fine. The issue has been escalated to the next level.thank you.

Yes.  I have factory reset the entire system. 

We do have a landing, however the room that has the router & two points do not have a land line in that specific room. I would guesstimate at least 20 feet minimum between points landlines phones & 5 ft between land line and router & Google box.

1) not sure if you saw this response. There isn't a notification light. However, if we ask Google a question we get, "Something when wrong....or there was a glitch, try again in a few seconds." While this is happening the light is white. 2) We have G...

The link, I have been through all of these prior to posting here. Thank you though.