Just found a great workaround to get a new backplate if Google won't
sell/send you a replacement. I found this cad file online for the
backplate (https://www.thingiverse.com/thing:3328392) which is the file
you'll need to 3D print it. I didn't have a...
Just found a great workaround to get a new backplate if Google won't
sell/send you a replacement. I found this cad file online for the
backplate (https://www.thingiverse.com/thing:3328392) which is the file
you'll need to 3D print it. I didn't have a...
Good news and tip to everyone still struggling to get a replacement
backplate for your Nest Protect 2nd Gen. I found that the @madebygoogle
Twitter handle was helping people with this issue and requesting people
to just DM them if they needed help. N...
TIP: I just found that by tweeting a DM directly to @madebygoogle,
you'll get someone that wants to help and can. Not sure why Google
Support takes a different approach but wanted to share how I got this
resolved.
PS - Here's a thread where some people may have helped people get
replacements:
https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-protect-2-mounting-plate-replacement/td-p/8253
Google Support said they'd replace my plate at no cost if it was u...