Google Nest Community

Ck628 · 02-16-2022

Nest thermostat on phone app and Google hub display says offline but thermostat says it’s online and connected. This happens all the time! Any quick solutions other than having to remove device and setting everything up from scratch each time? I’m ab...

Ck628 · 03-13-2022

No multiple settings on wi-fi router. Yes it's the same... it doesn't matter if it's on data or home wifi. The Google Hub also shows offline (same as mobile device) and it's connected only to the home wifi.

Ck628 · 03-07-2022

I am using the Google Home App - I don't have another mobile download it to. The device is connected to my home wifi - the device never shows offline - only the app shows it as offline - the device works fine and has not been disconnected - its only ...

Ck628 · 02-26-2022

I have had to do a factory reset on the Nest every day this week in order to reconnect it to the app. Not sure it's worth having at this point. Thermostat is online and working but says offline in the app. None of my other Google products have this i...

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