The Nest Community is now Google Home & Nest!
We have moved to a new home. Please visit the Google Home & Nest Community to connect with other users, ask questions, and explore the new space.
This has also been happening to me and when I inquire with their
customer support, they send me instructions with steps which do not make
sense/are not possible to perform, and then when I try to point this out
they close my support ticket and ignore...
