If anyone is interested I got a response back and they want to replace
this brand new one with ANOTHER brand new one. ¯\_(ツ)_/¯ they dont seem
to think its a software issue. I find it hard to believe that it is a
hardware issue. I have had a brand ne...
I haven't gotten it. My non-working on is still on the 6.2-22 version. I
put it back on the last couple days because we had warm weather and I
didn't need heat in hopes that the update would come down. It
didn't.Side note though, after putting it bac...
Just an update on mine. I called support and explained my situation. the
guy asked me to check a few things with the power settings and get some
readings of the voltage. told me he didn't want to send me ANOTHER
display which I agreed with. so he is ...
I have this exact issue. I had an older model that had the same issue
but with the AC a year ago. I replaced the backplate and it did not fix
the issue. The Nest would call for AC but the AC wouldn't turn on. I
ended up having the HVAC company put in...