Google Nest Community

fluffylittlemar · 03-08-2022

My thermostat (nest learning 3) reports high ping times. I've restarted everything, and checked on service status. I've moved it away from any potential interferenceSignal strength 71 (out of 100), ping 2346ms (over 1500 is apparently a problem) So I...

fluffylittlemar · 03-17-2022

Normally a ping time is the time for a packet (small amount of info, usually only 1 part of a message) to go from one computer to another over a network. So this should be from the thermostat to the servers it's talking to. But the times listed are t...

fluffylittlemar · 03-17-2022

I eventually figured this out using wireshark to track down the servers. Turns out it was indeed a problem with my ISP. They fixed it once I got to the root of the problem https://community.talktalk.co.uk/t5/Broadband/Nest-thermostat-high-ping-time/m...

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