Same problem, opened a support ticket. They said they'd authorize a
return/replacement but no update for 2 weeks. Reached out again and they
just ambiguously said that we have to keep waiting for a upper
management to verify device. Another week has ...
My boyfriend is having the same issue, came back after a month long trip
and the Google home is stuck on the G screen. We reported it to Google
immediately and they said they'd offer a replacement after confirming
purchase but it's been a month now a...