So your next thermostat won't charge without the heat link but you can
manually test the thermostat by charging at the back with a normal USB
charger, if it doesn't charge manually than that probably needs
replacing too
Hi all, have finally got a resolution. So Google "Google nest customer
support" then find your way through to the online chat option, I had to
wait for a while but then got through to someone,they ask a fair few
questions but I consistently told them...
The gas engineer showed me a manual way to do it, in our airing cupboard
there's two white square box like components with a a small metal lever
type thing, if I manually slowly move it up from one side to the other
and set it in place this does the ...
I'm thinking there's that many people with this issue I might write to a
consumer column in one of the newspapers it's clearly a known fault with
the heat link
