Google Nest Community

MichaelSL · 10-09-2022

I woke this morning to find that all my Nest wifi points were offline and have been for 4 hours (since approximately 3 or 4am PST). I've tried restarting the main Nest WiFi router, I've done speed tests that show it is getting 330/12 Mbps. I've natur...

MichaelSL · 10-24-2022

It's okay. I am fine so long as I don't have to go back to the Nest WiFi. My regret is not getting rid of it sooner: I paid way too much in both time (over the past two years) as well as money. Amazon had a slick deal for an Eero 6+ and trade-ins of ...

MichaelSL · 10-19-2022

Hi @Dan_A ,It looks like my device isn't under warranty although I've experienced issues from the very beginning of when I had them and they only got worse over time. I guess I've learned my lesson. I have to report these things early and I also fina...

MichaelSL · 10-15-2022

Hi Jeff. I'm being helped on case ID 2-4175000033612. But it looks like it will have to resort to warranty which I'm thinking these are no longer covered under. Regardless, I've gone ahead and rounded up all the info they requested. Not sure what's t...

MichaelSL · 10-11-2022

Well I replied here previously but my internet connection must not have completed the post.Unfortunately none of those resolved it and none of the items I worked through with Google support that day worked, all of which resulted in a restart are some...

MichaelSL · 10-09-2022

And actually, all points are offline again as of the test I just ran.Essentially what I have is a single wifi router that can't reach more than 0.5 Mbps download speeds. The 4 mesh points are offline. And the light on the Nest Router is solid white.

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All WiFi Points offline for 4 hours

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