Hi @Jewelzowen , I contacted with the service support via the nest app,
and they are sending a replacement unit. They were nice and supportive.
I'll let you know when I receive the unit and have it installed...hope
everything goes fine. But I agree w...
Hi, @AlexD , thanks for your support. In my case I've tried different
sockets, all of them supply power, but my heat link is not turning on,
no led light is turning on and pressing the button makes no change.
Regarding your question: 1. How long has ...
Hi, I'm experiencing the same problem in our 3rd gen nest thermostat
heatlink (UK-EU) version.I have the same situation as jewelzowen:tried
these steps:Does anything happen if you press its button for 30 seconds?
No.In some cases the boiler will have...
Hi, I'm experiencing the same problem. Our 3rd gen nest thermostat
heatlink (UK-EU) version has stopped working: -It is not supplying power
to the thermostat (it works & charges independently via USB) -LEDs on
heat link are not powering on -We have t...
Hi, I'm experiencing the same problem.Our 3rd gen nest thermostat
heatlink (UK-EU) version has stopped working: -It is not supplying power
to the thermostat (it works & charges independently via USB)-LEDs on
heat link are not powering on -We have tri...
